To order new service, or for questions related to your account, please contact us. Customer Service Representatives are available to assist you from 8:00 a.m. to 5:00 p.m.

• Illinois customers: 1.800.553.9981
• Pennyslvania customers: 1.800.541.9225
• Texas customers: 1.866.989.2255

To add services, questions with your bill, or for general assistance, contact our Business Customer Service Representatives from 8:00 a.m. to 5 p.m.

• Illinois customers: 1.800.500.9000
• Pennyslvania customers: 1.800.541.9225
• Texas customers: 1.866.989.2255

If you are having technical difficulty with your Digital TV or High-Speed Internet, please call Technical Support.

Digital TV Technical Support (both Illinois and Texas customers)

1.800.480.0080

 

High-Speed Internet Technical Support (both Illinois and Texas customers)

1.800.480.0080

 

Pennsylvania customers, please click here.

 

If you have service interruptions, please contact Repair Service:

• Illinois customers: 1.800.553.7611
• Pennsylvania customers, please click here.
• Texas customers: 1.888.800.1611 

For information related to Consolidated Directories (i.e., White Pages, Yellow Pages), please call Directory Services.

• Illinois Directories: 1.800.210.3333
• Texas Directories: 1.866.687.1580

Buried Cable Information - Please call before you dig.

• Illinois: 811
• Pennyslvania: 1.800.242.1776
• Texas: 1.800.344.8377