Consolidated Communications Inc. is committed to protecting the privacy and security of the information provided by customers visiting our Web sites, including the Web site from which you accessed this page.
Visitors can generally browse our Web sites anonymously without providing any personal information. However, there are cases where we may request information from people visiting our Web sites. When personally identifiable information is collected, you will know because you will need to provide the requested information through the completion of a form. Personally identifiable information may include a visitor's name, address, telephone number and e-mail address. We will not collect any personally identifiable
information unless the visitor provides it to us voluntarily. If you choose not to
- Log Files
- Sharing of Personal Information
- Correction/Updating Personal Information
- Notification of Changes
- Policies for Children
- Special Cases
Our log tracking collects visitor's Internet Protocol (IP) addresses to analyze trends, administer our Web sites, track visitor movement, and gather broad demographic information to help determine the type of information visitors are interested in seeing on our Web sites. This tracking only collects IP addresses and not personally identifiable information. Visitors are not personally identifiable within our log files. Consolidated Communications only uses this information for internal purposes and does not share this information with non-affiliated companies or institutions.
In some cases, a visitor may be required to complete a registration form to order a product or to receive certain information. During the registration process, the visitor is required to give specific information such as name and e-mail address. This information is used to contact the visitor regarding services offered by Consolidated Communications for which the visitor has expressed interest.
When taking orders online, Consolidated Communications will request certain information from a customer to complete an order. The customer's information will include name, address, telephone number, e-mail address, payment information and other information as may be requested by Consolidated Communications in the order form. This information is used for billing purposes, fulfillment of orders, ongoing account maintenance and upgrades.
Consolidated Communications utilizes VeriSign services to encrypt and secure sensitive information. VeriSign's Digital ID® allows Web servers to establish secure sessions with site visitors and establish the authenticity of the transmitting Web site.
When visitors are asked to enter certain sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected through a Secure Socket Layer. Secure Sockets Layer (SSL) is a technology developed by Netscape and adopted by companies producing Web-related software. SSL negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions. While on a secure page, such as an order form, the lock icon on the bottom of Web browsers such as Netscape Navigator® and Microsoft Internet Explorer® becomes locked, as opposed to unlocked, or open, when you are viewing other Web sites. Access to visitor information is restricted to Consolidated Communications developers, network operations personnel and other qualified employees or agents (such as billing clerks or customer care representatives). In addition, the servers on which Consolidated Communications stores personally identifiable information are kept in a secure location. While we use reasonable efforts to safeguard the confidentiality of your information, Consolidated Communications will have no responsibility for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties.
If a visitor wishes to subscribe to newsletters or other marketing information, such as e-mail updates, Consolidated Communications will ask for contact information, including a street address or e-mail address. In addition, we may ask for information that will help deliver pertinent information to Consolidated Communications Web site visitors. Visitors who do not wish to receive Consolidated Communications newsletters or promotional materials may opt-out of receiving these communications by replying with unsubscribe in the subject line of an e-mail. Each newsletter the visitor receives from Consolidated Communications will inform the visitor how to unsubscribe from these newsletters.
Sharing of Personal Information
We may share statistical or aggregated non-personal information about our visitors with advertisers, business partners, sponsors and other third parties. No personal information is supplied in these cases. This data is used to customize our Web site content and advertising to deliver a better experience to our users.
Correction/Updating Personal Information:
If a customer needs to update or change personal identification information, Consolidated Communications will help the customer to correct, update or remove personal data provided to Consolidated Communications. The customer can update or change personally identifiable information by contacting the Webmaster.
Notification of Changes
Policies For Children
Consolidated Communications does not knowingly collect or use any personal information from visitors under 13 years of age. No information should be submitted to our Web sites by guests under 13 years of age, and visitors under 13 years old are not allowed to register for our contests, newsletter, products or services.
Consolidated Communications reserves the right to disclose personal information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Web site users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law permits it or to respond to an emergency situation.
In the event Consolidated Communications, Inc. or its subsidiaries or affiliates or their assets are sold, merged or otherwise involved in a corporate transaction, your personal information will likely be transferred as part of that transaction. We reserve to right to transfer your information without your consent in such a situation; provided that we will make reasonable efforts to see that your privacy preferences are honored by the transferee.
© 2010 by Consolidated Communications, Inc. All rights reserved. Netscape Navigator is a registered trademark of Netscape Communications Corporation. Microsoft Internet Explorer is a registered trademark of Microsoft Corporation. VeriSign is a registered trademark of VeriSign, Inc.