IT Infrastructure Managed Services Benefits

IT managed services are becoming more common as businesses realize the significant advantages of having a managed IT infrastructure. A managed IT infrastructure allows for improved employee collaboration, focus, and productivity. How can Consolidated’s IT managed services benefit your business?

  • Reduce costs & improved cost efficiency.
  • Minimize downtime due to IT issues with access to a knowledgeable & available IT support team.
  • Services are built to support and operate within highly regulated and compliant environments.
  • Simplified software and hardware maintenance.
  • Improved operational efficiency, allowing more time to focus on other IT objectives.
  • Leverage the service providers extensive IT expertise.
  • Consolidated's best in class IT support and IT management team can act as an extension of your team.
  • 24/7 IT monitoring, management, and technical support.

Managed Desktop

Desktop Management from Consolidated Communications provides best practice-based IT services designed to ensure the customer's end user computing environment remains stable, reliable and enhances their business performance. Desktop Managed Services provide customers with proactive management, administration, operations, and monitoring for their information technology desktop assets. There are two Desktop Support packages available: Proactive Desktop Support and Fully Managed Desktop Support.

    Proactive Desktop Support

  • 24x7 Monitoring & Alerting
  • Windows OS & Common 3rd Party App Patching
  • Schedule Preventative Maintenance
  • Managed Advanced Anti-Virus
  • Hosted Anti-Spam
  • Secure Remote Access
  • Unlimited Service Desk

    Managed Desktop Support

  • 24x7 Monitoring & Alerting
  • Windows OS & Common 3rd Party App Patching
  • Schedule Preventative Maintenance
  • Managed Advanced Anti-Virus
  • Hosted Anti-Spam
  • Configuration Management
  • Workstation Optimization
  • Workstation Backups
  • Secure Remote Access
  • Unlimited Service Desk

Managed Server

Server Management Services from Consolidated Communications provides best practice and highly compliant IT services to the customer's physical or virtual server environment to ensure it remains stable, reliable and enhances their business performance. Server Managed Services provide customers with proactive management, administration, operations, and monitoring for their servers. There are two Server Support packages available: Proactive Server Support and Fully Managed Server Support.

    Proactive Desktop Support

  • 24x7 Monitoring & Alerting
  • Scheduled Preventative Maintenance
  • Managed Advanced Anti-Virus
  • Managed Anti-Exploit
  • Ransomware Protection and Rollback
  • License & Asset Management
  • Secure Remote Access
  • Unlimited Service Desk Services

    Managed Desktop Support

  • 24 x 7 Advanced Monitoring & Alerting
  • Scheduled Preventative Maintenance
  • Managed Advanced Anti-Virus
  • Managed Anti-Exploit
  • Ransomware Protection and Rollback
  • License & Asset Management
  • Configuration management
  • Windows OS Patching
  • Patch Management of Common 3rd Party Apps
  • Key Application Management
  • Real-Time Server Optimization
  • Server Backup
  • Unlimited Service Desk Services

Managed Network

Network Management Services from Consolidated Communications provides best practice and highly compliant IT services to the customer's network of firewalls, switches, and routers. Network Management Services ensures stability and enhances the customer’s business performance.

    Managed Network Support

  • Routine Firewall Management & Maintenance
  • 24 x & Advanced Monitoring & Alerting of Routers & Switches
  • Device Warranty Management
  • Monthly Network Review Report
  • Unlimited Service Desk Services

    Let Consolidated Communications focus on managing your IT needs so you can focus on your core business. Reduce costs, increase operational efficiency, and drive business success with IT Infrastructure Managed Services from Consolidated Communications.

 


Managed Desktop, Server & Network Service Resources

 

Download more info on Managed Desktop, Server & Network Service.