Illinois Service Locations

Call Support at 844.YOUR.CCI 


Covering Central Illinois, including Litchfield, Mattoon, Taylorville and surrounding areas:

Mon-Fri: 7 am - 7 pm (Central Time)
Technical Support is available 24/7


Covering Livingston, Woodford and Marion Counties:

Mon-Fri: 7 am - 7 pm & Sat: 7 am - 5:30 pm (Central Time)
Technical Support is available 24/7

Local Consolidated Communications Headquarters


Contact Corporate Headquarters:
2116 S. 17th Street
Mattoon, IL 61938
Mon-Fri: 8 am – 5 pm (CST)

Contact Customer Service:



Consolidated Communications Products & Services in Illinois



Internet Service

We offer the best pricing on flexible Internet service plans, plus quick installations and stellar customer service. Learn about Illinois home Internet service. Live in Central Illinois? Learn about Central Illinois high-speed Internet service.


TV Service

Choose the TV service plan that best fits your needs, so you can watch your favorite TV shows when and where you want to. Learn more about Illinois TV service.


Phone Service

Adding digital phone service to your high-speed Internet plan is a real bargain! Enjoy clear calls and unlimited long distance. Learn more about Illinois phone service.



Data Networking Service

Ensure high security and maximum speed with our solutions for Internet service, email and web hosting. Learn about Illinois data networking services.


Voice Service

Access the latest technologies, regardless of your business' size. We offer unified communications and other current systems. Learn about Illinois voice services.


Cloud Services

Ready to move to the cloud? We can make it easy to get there with the right solution for your business. Learn more about Illinois cloud services.

Illinois Customer Support

As a premier Internet, TV and Phone provider for your home throughout Central Illinois and Livingston, Woodford and Marion counties, and a business solutions provider in Champaign and throughout Illinois, our customer service and business sales teams are ready to help. You can also pay your bill, upgrade service and get your questions answered online.

Residential Support

Get the support you need for residential Internet, Email, TV, Phone and more.

Business Support

Get helpful business manuals, user guides, brochures, white papers, data sheets and more.

Account Support

View or pay your bill, sign up for paperless billing and auto bill pay, check your email and more.