Increased Productivity with Unified Communications

There was a time when work typically meant going to an office, so it’s not surprising that traditional business phone systems were built around a single, static location. Depending on size, a facility could install a premise-based key system or PBX or could choose central office-based Centrex. Either of the on-site options typically involved a capital expenditure, took up space, anything from a closet to a room. It entailed maintenance, repair, and general "care and feeding” of the system, so the user either had to hire a telecom manager to handle moves, changes, and software updates or pay a contractor for support.

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Monday, April 11, 2016/Comments (0)/ Article rating: 5.0

Two Heads May Be Better than One, but One Service Provider Beats Two

Utilizing a single provider for network and cloud services means better service and faster support

One of the main reasons for moving to the cloud is to free IT staff from labor-intensive, daily management of computing services, and instead make them available for more strategic activities such as planning and oversight. Simplifying network management by using one vendor for both networking and cloud services is one more way to free resources for those profit-enhancing initiatives. Setting up services becomes simpler when the vendor recommending your network configuration knows what cloud services you’ll be using. Compatibility issues are eliminated before they occur. And IT staff doesn’t have to play middleman and be responsible for conveying information between cloud and network vendors.

One of the biggest differences among cloud service providers is whether the provider offers their own network access to their cloud services...

Sunday, January 24, 2016/Comments (0)/ Article rating: 5.0

Cyber Security and the Holidays

The holidays are here and I hope everyone made it safely through Black Friday, Small Business Saturday, and Cyber Monday. Wait, safely through Cyber Monday? You probably never left the comfort of your sofa as you purchased that drone, did you?

Of course, I’m talking about Internet and network security...

Monday, December 14, 2015/Comments (0)/ Article rating: No rating

To Cloud or Not to Cloud...

Is that the question?

Not really. First of all, unless you live in a cave (and a pretty remote one at that) you started using the cloud a long time ago. You use it every time you send or receive an email or look something up on the Web. You may be using it to stream movies, TED talks, cat videos and bicycle stunts. It’s where you go to participate in multiplayer games, to update social media and to access services like Dropbox or Salesforce. In fact, if your link to the cloud went down, you’d likely be limited to what’s on your desktop, laptop or tablet, and maybe what’s on the servers down the hall. You’d have to do a whole lot more phoning, snail mailing and walking to your colleague’s desk, and you’d be functioning more or less the way primitives did back in the 1980s. In other words, you already rely heavily on the cloud. We all do.

Take a closer look at the cloud...

Tuesday, October 27, 2015/Comments (0)/ Article rating: No rating

Your GPS for Orders

The Benefits of Working with a Project Manager for Unified Communications

By now, most of us have used some form of GPS navigation. I have relied on GPS with varying degrees of success.  Sometimes I have been led in circles, in the wrong direction, through the most tangled routes available and directly into traffic jams. Other times, I’ve been led directly to my destination via the fastest, most efficient route possible. What does this GPS talk have to do with processing orders? Just as you rely on your GPS to get you to your desired destination, you can rely on a Project Manager (PM) to process your orders correctly and keep your project moving in the right direction.

See how you can benefit from working with a project manager to assist you through the post-sale process...

Thursday, August 20, 2015/Comments (0)/ Article rating: No rating