Municipalities are challenged with aging technology, insufficient infrastructure, a lack of IT expertise and limited budgets. In addition, most local governments lack disaster recovery procedures and strong physical security measures.
Municipalities are looking for technology solutions to:
- Consolidate and outsource their computing facilities to reduce footprint and costs
- Shift from traditional CapEx to predictable Opex to reduce costs
- Implement a solid disaster recovery and business continuity (BCDR) plan
- Implement Internet with greater bandwidth, scalability, and speed
- Reduce costs in equipment and embrace better technology
- Field calls from residents, particularly when call volume is high