IT Services


All your Messages in one Place, from any Place

Unified Messaging enables a single inbox for all message types, available anytime, anywhere and from any device. An integrated inbox for voicemail, email and faxes enhances productivity for users, provides greater control and security for administrators, and improves customer satisfaction.

Consolidated Communications provides on-premise Unified Messaging solutions with Cisco’s Unity products, as well as a hosted solution with our Unified Communications service.

Cisco’s Unity for enterprise-class Unified Messaging

Cisco Unity Unified Messaging provides advanced, convergence-based communication services and integrates them with the desktop applications you use every day. With Cisco Unity Unified Messaging, you can listen to your e-mail over the telephone, check voice messages from the Internet, and send, receive, or forward faxes to wherever you are. Cisco Unity Voice Messaging features robust automated-attendant functions that include intelligent routing and easily customizable call-screening and message-notification options.

Cisco Unity Connection and Unity Express

Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager. Cisco Unity Connection users can access voice messages using Cisco Unified Personal Communicator and view, search, sort, and play messages on a Cisco Unified IP Phone display. Cisco Unity Connection also provides comprehensive automated-attendant functions, including intelligent call routing and easily customizable call screen and message notification options.

Unified Communications Technologies

contact center

Best-in-class IP-based call center applications.

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The next generation of video conferencing allows organizations to transform the way they conduct business.

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Unified Messaging enables a single inbox for all message types, available anytime, anywhere and from any device.

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Professional Services

CCI provides a comprehensive set of professional services to help you get more out of a current investment or evaluate a new solution:

Managed Services Solutions

Consolidated Communications provides a variety of proactive service options to monitor, support, and fully manage data center, collaboration, enterprise network, and security environments.

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