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IT Services

Unified Communications Solutions

Consolidated Communications Collaboration Solutions integrate voice, messaging, presence, call center and more on a converged IP network. Users enjoy enhanced productivity with powerful tools that are provided in a unified manner: a single inbox for all types of messages, integrated desk and mobile voice systems, presence features that enable real-time communications based on availability, and countless more applications.

Consolidated Communications offers both on-premise and hosted unified communications  solutions. Our on-premise solutions leverage Cisco’s industry leading Unified Communications portfolio.

Cisco Unified Communications – the industry standard

Consolidated Communications partners with the industry’s leading provider of IP telephony and unified communications platforms: Cisco Systems. As a Cisco Gold Partner, and a certified Master Unified Communications specialist, Consolidated Communications delivers the full suite of Cisco solutions, ensuring proper design, configuration and operational implementation in even the most complex environments.
Components of Consolidated Communications' Unified Communications solutions:

Unified Communications Technologies

contact center

Best-in-class IP-based call center applications.

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Video

The next generation of video conferencing allows organizations to transform the way they conduct business.

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messaging

Unified Messaging enables a single inbox for all message types, available anytime, anywhere and from any device.

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Services

Professional Services

CCI provides a comprehensive set of professional services to help you get more out of a current investment or evaluate a new solution:

Managed Services Solutions

Consolidated Communications provides a variety of proactive service options to monitor, support, and fully manage data center, collaboration, enterprise network, and security environments.

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Technology
Partners

Distinguished partnerships to cover your solution needs.

Certifications

Superior expertise sets us apart.