*Limited-time offer for new residential customers. Price includes Network Care router and maintenance plan. No contract required. Advertised prices are valid for one year. After one year, standard rates apply.
Taxes and governmental fees and assessments are not included, if applicable.
In order to receive the up to $200 one-time credit for switching Internet providers, qualified customers must submit a copy of the service cancellation notice from their former provider and proof that an early termination fee was charged when returning payment for their first Consolidated Communications billing statement.
Offer includes free professional installation. Successful Internet installation is not guaranteed and will depend on many factors, including home size and layout, router location, computer age and condition, and the presence of other possibly-interfering electronics. Each computer must have wireless adapter and meet minimum system requirements. File and print sharing, game console setup, and connection of other wireless devices are not included in professional installation. Wireless adapters, hard-wired home networking, and connection of equipment to the modem is available for a separate charge.
Network Care includes a leased wireless router and free troubleshooting of inside wiring, phone jacks and connectivity to the computer, as well as equipment replacement. A subscription to Network Care is already included in the advertised price. Customers can opt out of Network Care. Without enrollment, customer will not receive a wireless router and the monthly service charge will automatically decrease by $10/month.
Speed and uninterrupted service not guaranteed. Services may not be available in all areas or at the rates or speeds generally marketed. Speeds advertised are for a wired connection and for one device. You can connect multiple devices at once but speeds may vary per connected device based on the number of devices being used, device limitations and if the device is connected by a wired connection or wireless connection. Wireless speeds will vary. Actual throughput is dependent upon the ability of customer premise equipment (e.g., routers, switches, hubs, NIC cards, wireless networks) to pass appropriate speeds.
All Consolidated residential Internet offerings come with a 30-Day Money Back Guarantee. Customers may cancel their Internet service within 30 days of the service installation/activation date and receive a refund for all Internet charges, as well as applicable fees and surcharges that have been billed.
Leased equipment, such as a wireless router, remains the property of Consolidated and must be returned in good working condition if service is disconnected or an equipment charge will be assessed to the account.
Not all services available in all areas or at the speeds generally marketed. All services, charges and fees are subject to change at any time. Policies, including Terms and Conditions, Acceptable Use and Privacy, can be found at consolidated.com/policies.
© 2021 Consolidated Communications. All rights reserved.