Get Residential Phone Service in Northern New England

Get crystal clear voice quality and plenty of great features with Consolidated residential VoIP phone service in Maine, New Hampshire and Vermont. You'll need to be an Internet customer to add on this phone plan. Reliable, high quality landline phone line – stay in touch even during a power outage!



  • Local Phone Service
  • Unlimited Long Distance
  • Voicemail (including voicemail to email option)
  • CCI Anywhere (never miss a call)
  • Included Calling Features: Anonymous Call Rejection, Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective), Do Not Disturb, Call Blocking (Selective Call Acceptance or Selective Call Rejection), Simultaneous Ring, Sequential Ring, Automatic Callback, Call Waiting, Caller ID and much more!


This area has more than one set of products, depending on your exact address.
The plans and information provided may not be accurate and require location verification.

Learn if you qualify for a discount on residential phone service under the Lifeline Program.


Call to Order: 844.YOUR.CCI


Residential Phone Customer Support


Manage Your Account

Pay your bill online, set up automatic bill pay, check your email, get phone support and much more!

Contact Us by Phone

If you're already a customer and have a technical or billing question, or if you wish to pay your bill by phone, please call our Northern New England support hotline.


Fiber to the Premise - Battery Back-Up Information

Consolidated phone service that is provided over fiber, including 911, will not function in the event of a power outage. If the customer wishes to purchase a 24 hour standby battery backup solution, it is the customer’s responsibility to purchase, maintain, and replace this battery back-up power unit(s). Read the full Emergency 911 Services disclosure and information on purchasing a battery back-up power unit. For Consolidated phone service that is NOT provided over fiber, only phones that do not require electricity work during power outages.

*Services not available in all areas. Consolidated advertised phone plans are Voice over IP (VoIP) technology and require Consolidated Internet service. Other phone plans are available, call for details. Some services, such as home security monitoring, medical devices and fax, may not work or work unreliably with this type of VoIP technology. Advertised phone pricing shown is for the duration of the customer’s Internet term commitment. This service does not carry a separate term commitment or an early termination fee. Plans includes unlimited local and nationwide calling to anywhere in the U.S and international calling to Canada, the U.S. Virgin Islands, Guam, Puerto Rico and the Mariana Islands. All other international calling is blocked unless the customer subscribes to an International Calling Plan. Customer is responsible for international and other long distance calls outside of the subscribed plan. Additional specialized equipment (Analog Terminal Adapter) is required for VoIP technology phone service, which will be provided and installed by the technician. The technician will test the phone line to ensure there is a working connection. If you subscribe to Consolidated VoIP Phone service, only outbound calls are supported when battery backup is being used. The battery will drain faster when the phone is in use. The backup battery will not operate the Internet service or the router. Read the Backup Power Unit (BPU) Disclosures for more information. WARNING for VoIP Phone Service: E911 service may be limited or unavailable. For more information, please review Using Your Telephone Service for 911 and Other Calls During a Power Outage. Pricing does not includes taxes, fees and surcharges. Pricing, services and availability are subject to change at any time.