The pricing structure below is to accompany the executed Consolidated Communications SingleLink Addendum and the Master Services Agreement. The pricing represents Non-Recurring Charges (or one time fees) for any Customer initiated MAC (Moves, Adds, or Changes) to their Consolidated Communications Service or Hardware.
By placing a request for a MAC with an authorized Consolidated Communications representative, Customer will be responsible to pay all charges relating to MAC orders, including charges for additional SingleLink Services, Labor, or Equipment, along with all associated taxes and regulatory fees.
This pricing structure is subject to change. When a Customer initiates a MAC order, the then current pricing structure will be used for the quote and services rendered.
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Per Site Services:
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NRC*
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SingleLink Bandwidth (additional bandwidth)
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$350.00
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Auto Attendant
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$250.00
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Per User Services:
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NRC*
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DID Services (Per DID)
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$1.00
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Phone Accounts without PSTN Services
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$50.00
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Phone Accounts with PSTN Services (MN/IA)
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$50.00
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Phone Accounts with PSTN Services (All other States)
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$50.00
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Softphone (Cisco IP Communicator)--requires SSL
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$25.00
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Messaging - Unified
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$10.00
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Messaging - Choice
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$10.00
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Messaging - Email Only with SPAM Filtering
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$10.00
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Visual Messaging
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$10.00
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Speech to Text
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$10.00
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Extension Mobility (Per Mobility User)
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$10.00
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Contact Center - Agent (Includes port capacity for 2 active calls)
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$150.00
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Contact Center - Supervisor
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$200.00
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Contact Center--Business Analyst Consulting (required for any new contact center groups--up to 3 skills, each skill above 3, add $500)
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$2,500.00
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Phone Page--(one license per each phone being paged to)
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$10.00
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Zone Page--(one license for every 2 overhead paging zones we are integrating with)
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$10.00
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IPCC Reporting - Historical & Adhoc Reporting (Per Reporting License)
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$350.00
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IPCC Reporting - Current Status Monitor or MessageSign (Per License or Sign)
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$250.00
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Call Recording - Per Phone/DID
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$25.00
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Call Recording - Performance Management (Per Phone/DID)
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$50.00
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Call Recording - Supervisor License (Reporting/Client Software)
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$350.00
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Custom Message on Hold (initial set up of custom music file)
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$150.00
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Custom Message on Hold (change music file)
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$50.00
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Java PC Console
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$10.00
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Remote User VPN - Network-based (Web SSL)
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$20.00
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Email Storage (Additional Storage - Per 1 GB/User)
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$10.00
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Directory Listings & Foreign Listings
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$20.00
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Other Services:
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NRC*
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User Services Change Orders - Processing Fee Per Order
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$10.00
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Porting of Numbers
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$50.00
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PoE Switch Configuration (per switch)
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$150.00
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PoE Switch On-Site Installation (per switch--does not include trip charge)
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$125.00
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Trip Charge for On-site Tech visit (Only available in MN, Fargo, Des Moines)
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$75.00
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Move Charges--to be quoted via Consolidated Communications Account Manager
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ICB
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Additional Labor Required - not specifically tied to a SingleLink Application:
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NRC*
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Technician Labor (Rates Per Hour)
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$125.00
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Project Management Labor (Rates Per Hour)
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$150.00
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Engineering Labor - Labor (Rates Per Hour)
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$150.00
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Contact Center & IVR Engineering Labor (Rates Per Hour)
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$175.00
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* NRC is a Non-Recurring Charge - One time only.
** Services above do not include taxes or current or future government or regulatory fees.