Coronavirus Updates

For State of Washington Customers Only

State of Washington – Proclamation 20-23,
Utility Ratepayer Assistance and Preservation of Essential Services


Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Consolidated Communications is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services.

If you have been impacted by COVID-19 and are having trouble paying your bill, you may also contact Consolidated at 1-844-968-7224 to avoid disconnection of your service and make payment arrangements.