MX Records
If your DNS is not hosted by us, you will need to notify your DNS host to change your MX Records. Please provide the MX records listed below to your DNS host.
htenvmail.net.mx1.mailanyone.net MX Priority: 10
htenvmail.net.mx2.mailanyone.net MX Priority: 20
htenvmail.net.mx3.mailanyone.net MX Priority: 30
These should be the only MX records you have. If you have other MX records in addition to these it can cause issues with receiving mail. After your DNS host as updated your MX records, it can take up to 24 hours to fully change over. During that change, you may receive mail at the old email service and at the new email service. If you are questioning whether or not we host your DNS, contact Technical Assistance 24x7 and we will be happy to assist you.
Server Settings
Your server settings will need to be updated to the following for Incoming and Outgoing email:
Incoming Email Server:
If you use POP, the new hostname is POP.htenvmail.net, Port should be 110.
If you use IMAP, the new hostname is IMAP.htenvmail.net, Port should be 143.
Outgoing Email Server:
For the SMTP Server, the new hostname is SMTP.htenvmail.net, Port should be 587.
SMTP Authentication Required, using your username@ email address and password
Additional Server Port Settings:
(if you have any issues with the above settings)
If you have any issues sending or receiving mail using the above Ports and SSL settings, below is a list of additional ports that may be used, including ports that can be used with SSL turned On. If you are still having any trouble sending or receiving email, contact Technical Support 24x7 for assistance.
Service
|
Hostname
|
TCP Ports & Remarks
|
Webmail
|
Webmail.
CNAME to
webmail.htenvmail.net
|
DNS MODIFICATION REQUIRED
|
Mail Admin/Spam Settings (Message Central)
|
Mailadmin.
CNAME to mc.htenvmail.net
|
DNS MODIFICATION REQUIRED
|
POP3 Server
|
POP.htenvmail.net
|
110 or 80
995 if using SSL
|
IMAP Server
|
IMAP.htenvmail.net
|
143 or 80
993 if using SSL
|
SMTP Server
|
SMTP.htenvmail.net
|
587, 465 if using SSL
May also use alternate ports:
25, 2501, 2500, or 25000
|
Email settings for Hosted Exchange
MX Records:
htenvmail.net.mx1.mailanyone.net MX Priority: 10
htenvmail.net.mx2.mailanyone.net MX Priority: 20
htenvmail.net.mx3.mailanyone.net MX Priority: 30
Exchange Webmail
|
OWA.
CNAME to owa.htenvmail.net
|
DNS MODIFICATION REQUIRED
|
Exchange Admin
|
OWAadmin.
CNAME to OWAadmin.htenvmail.net
|
DNS MODIFICATION REQUIRED
|
Messaging Central Admin
|
Mailadmin.
CNAME to mc.htenvmail.net
|
DNS MODIFICATION REQUIRED
|
Auto-Discover (CNAME)
|
autodiscover.
CNAME to
west081us-ad.exchange.mailanyone.net
|
DNS MODIFICATION REQUIRED
|