Tariffs & Service Catalogs

Missouri

Consolidated Communications Enterprise Services, Inc. provides you with local service according to the terms and conditions in our Tariffs and Services Catalogs, which may be modified periodically. Acceptance of our terms and conditions occurs upon your use of local telephone service.


Effective Tariffs

Service Guides

Archived Service Guides


Missouri Consumer Questions and Unresolved Billing/Service Issues

Contact us if you have a question or concern regarding a billing or service issue. If after contacting Consolidated Communications you feel the issue was not resolved to your satisfaction, you may contact one of the following agencies.

Local/IntraState Telephone Issues:

Missouri Public Service Commission
200 Madison St.
P.O. Box 360
Jefferson City, MO 65102-0360
Utility Consumer Hotline: 800.392.4211

Interstate/International Telephone Issues:

Federal Communications Commission
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
fccinfo@fcc.gov

Television Issues:

Residents of Kansas City, Missouri:  
City of Kansas City, Missouri
414 E. 12th St.
Kansas City, MO 64106
816.513.1313

All other areas in Missouri:
Missouri Public Service Commission
200 Madison St.
P.O. Box 360
Jefferson City, MO 65102-0360
Utility Consumer Hotline: 800.392.4211