Commercial Trouble Reporting & Maintenance Scheduling

This information is made available to Customers for reporting service problems, checking status on existing repair tickets, escalating individual circuit problems and scheduling maintenance.

Any maintenance notices to Customers will be provided in accord with prevailing CCI state practices.

 

1. Calls Related to Service Issues

Commercial service issue 7x24: 844-968-7224
Escalation (ask for supervisor): 844-968-7224

 

2. Consolidated NOC Maintenance
(Used to schedule all maintenance events with CCI)

7 x 24 x 365 Network Operations Center: 888-608-7822 option #2
Email requests should be sent to: ccimaintenance@consolidated.com