*Limited-time offer for new residential Internet customers and does not require a contract. Two Year Price Lock applies to 1 Gig, 250 Mbps and 100 Mbps Internet plans. All Internet service promotions require a leased wireless modem from Consolidated for $10/mo.; cost included in advertised rate. Base rates subject to change. Customers with these Internet service promotions will see their promotional discount increase to offset any increases in base rates during their promotional term. Thereafter, customer on the two-year price lock, after two years, their Internet service will be charged at the current base rate.
New Consolidated Internet customers are required to lease a wireless router for $10/month to receive this promotional offer, this fee is included in the advertised price.
Offer includes free professional installation. Successful Internet installation is not guaranteed and will depend on many factors, including home size and layout, router location, computer age and condition, and the presence of other possibly-interfering electronics. Each computer must have wireless adapter and meet minimum system requirements. File and print sharing, game console setup, and connection of other wireless devices are not included in professional installation. Wireless adapters, hard-wired home networking, and connection of equipment to the modem is available for a separate charge.
Speed and uninterrupted service not guaranteed. Services may not be available in all areas or at the rates or speeds generally marketed. Speeds advertised are for a wired connection and for one device. You can connect multiple devices at once but speeds may vary per connected device based on the number of devices being used, device limitations and if the device is connected by a wired connection or wireless connection. Wireless speeds will vary. Actual throughput is dependent upon the ability of customer premise equipment (e.g., routers, switches, hubs, NIC cards, wireless networks) to pass appropriate speeds.
We do not cap Internet usage but do have limitations on how the Internet is used. Please see our Acceptable Use Policy.
All Consolidated residential Internet offerings come with a 30-Day Money Back Guarantee. Customers may cancel their Internet service within 30 days of the service installation/activation date and receive a refund for all Internet charges, as well as applicable fees and surcharges that have been billed.
Any promotional rate and/or other special service offer benefits will cease if customer does not timely pay all amounts due; prices will then revert to standard undiscounted levels. Separate rates apply for business customers.
All stated prices are exclusive of applicable taxes, fees and surcharges, including 911, universal service or other public policy support charges, each of which is also payable by the customer. They can vary by jurisdiction and by the customer’s own service choices; therefore, the total amount of such charges cannot be identified in advance. All services, charges and fees are subject to price increases at any time.
Consolidated advertised phone plan is Voice over IP (VoIP) technology and requires Consolidated Internet service. See complete details at consolidated.com.
$1/month Paper Invoice Fee. This fee is to receive a paper bill in the mail and to offset the cost of print and mailing bills each month. This fee will be waived if customer signs up for paperless billing.
Not all services available in all areas or at the speeds generally marketed. All services, charges and fees are subject to change at any time. Policies, including Terms and Conditions, Acceptable Use and Privacy, can be found at consolidated.com/policies.
© 2022 Consolidated Communications. All rights reserved.