Consolidated Communications posts important customer notifications by region on this page.
Important notifications by state
New 483 Area Code Coming to Alabama 334 Area Code Region Beginning February 23, 2026
To ensure a continuing supply of telephone numbers, the Alabama Public Service Commission has approved the addition of the new 483 area code to the geographic area served by the 334 area code. This process is known as an area code overlay.
What is an area code overlay?
An area code overlay is the addition of another area code (483) to the same geographic region served by an existing area code (334). An overlay does not require customers to change their existing area code.
Who will be affected?
The 334 area code serves Montgomery, Dothan, Auburn, Prattville, Phenix City, Enterprise, Opelika, Selma and many other smaller communities.
Beginning February 23, 2026, new telephone lines or services in the 334 area may be assigned numbers from the new 483 area code. However, 483 telephone numbers can only be assigned to customers when all 334 codes have been assigned.
What will you need to do?
You won’t need to do anything different, just be aware after February 23rd you may see new numbers in your area with the 483 area code.
What will remain the same?
Your telephone number, including your current area code..
The price of a call, coverage area, or other rates and services will not change due to the overlay.
What is a local call now will remain a local call.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711, or 811 if available in your area.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call Consolidated Communications at 1.844.968.7224 or access the following websites for more information: www.consolidated.com or https://psc.alabama.gov.
Notice of CPUC Public Forums on Changes to the Carrier of Last Resort Rules (R.24-06-012)
The New 837 Area Code is Coming to the California 530 Area Code Region
To ensure a continuing supply of telephone numbers, the California Public Utilities Commission has approved an all-services overlay for the 530 area code. The 530 area code serves most of northeastern California, covering all or portions of Alpine, Butte, Colusa, El Dorado, Glenn, Humboldt, Lassen, Modoc, Mono, Nevada, Placer, Plumas, Shasta, Sierra, Siskiyou, Solano, Sutter, Tehama, Trinity, Yolo and Yuba counties. It serves communities such as Chico, Davis, El Dorado Hills, Oroville, Paradise, Placerville, Red Bluff, Redding, South Lake Tahoe, Truckee, Woodland, and Yuba City, as well as unincorporated areas. The new 837 area code will serve the same geographic region currently served by the 530 area code.
What is an Area Code Overlay?
An overlay is the addition of another area code (837) to the same geographic region as an existing area code (530). The overlay does not require you to change your existing area code or phone number, or how you dial your calls. You will continue to dial 1+10 digits (area code + phone number) for all local calls, as you do today, within and between the 530 and 837 area codes. Mobile phone customers will continue to dial either 10 digits or 1+10 digits.
Who is affected and when does the new 837 area code become effective?
Beginning January 31, 2025, customers in the 530 area code region may be assigned a number in the new 837 area code when they request new service or an additional line. Customers receiving the 837 area code will be required to dial 1+10 digits for all local calls, just as customers with telephone numbers from the 530 area code do today. Mobile phone customers receiving 837 numbers may dial either 10 digits or 1+10 digits.
What will you need to do?
Customers in the overlay region should:
Continue to dial 1+10 digits for all local calls, including calls within the same area code.
Continue to identify your telephone number as a 10-digit number, and include the area code when giving the number to friends, family, business associates, customers, etc.
Ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 837 area code as a valid area code and continue to store or program telephone numbers as 10-digit numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety alarm security systems and gates, ankle monitors and/or other similar equipment.
Check items such as your website, personal and business stationery, printed checks, advertising materials, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
Your telephone number, including the current area code.
The price of a call, coverage area, or other rates and services will not change due to the additional overlay.
What is a local call now will remain a local call.
You will continue to dial 1+10 digits for local calls within and between the overlay area codes, and 1+10 digits for long distance calls.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711 or 811 if those are currently available in your community.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call Consolidated Communications at 1.844.968.7224 or access www.consolidated.com for more information. You can also visit the California Public Utilities Commission website at https://www.cpuc.ca.gov/530areacode.
No special notices at this time.
No special notices at this time.
No special notices at this time.
No special notices at this time.
No special notices at this time.
The New 975 Area Code is Coming to the Missouri 816 Area Code Region
To ensure a continuing supply of new telephone numbers, the Missouri Public Service Commission has approved an all-services area code overlay for the 816 area code, which serves western Missouri including but not limited to the communities of Kansas City, Blue Springs, Plattsburg, Fillmore, Richmond, Odessa, Harrisonville, and Adrian. The new 975 area code will serve the same geographic area currently served by the existing 816 area code.
What is an area code overlay?
An overlay is the addition of another area code (975) to the same geographic region as an existing area code region (816). The overlay does not require you to change your existing area code or phone number, or how you dial your calls. You will continue to dial the area code and phone number for all local calls, as you do today, within and between the 816 and new 975 area codes.
Who will be affected and when does the new 975 area code become effective?
Beginning October 13, 2023, customers in the 816 area code overlay region may be assigned a number in the new 975 area code when they request new service or an additional line. Customers receiving a 975 area code will be required to dial the area code and phone number for all local calls, just as customers with telephone numbers from the 816 area code do today.
What will you need to do?
Customers in the overlay region should:
Continue to dial 10 digits for all local calls, including calls within the same area code.
Continue to identify your telephone number as a 10-digit number, and include the area code when giving the number to friends, family, business associates, customers, etc.
Ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 975 area code as a valid area code and continue to store or program telephone numbers as 10-digit numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety alarm security systems and gates, ankle monitors and other similar equipment.
Check items such as your website, personal and business stationery and printed checks, advertising materials, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
Your telephone number, including current area code, will not change.
The price of a call, coverage area, or other rates and services will not change due to the overlay.
What is a local call now will remain a local call.
You will continue to dial 10 digits for local calls within and between the overlay area codes, and 1+10 digits for long distance calls.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711, or 811 if those are currently available in your community.
On December 27, 2023, Consolidated Communications Holdings, Inc. (CCHI) and Condor Holdings LLC (Condor) (together, the Joint Petitioners) filed a joint petition requesting that the Commission approve CCHI’s transfer of an indirect ownership interest in Consolidated Communications of Northern New England Company, LLC (CCNE) and Consolidated Communications of Maine Company (CCM) to Condor pursuant to RSA 374:30, II. In support of the joint petition, Condor filed the direct testimony and related attachments of Andrew Frey, a partner at Searchlight Capital Partners, L.P. (Frey Testimony). CCHI also submitted the direct testimony of Michael Shultz, CCHI Senior Vice President of Regulatory and Public Policy (Shultz Testimony). All docket filings, other than any information subject to confidential treatment, are available on the Commission’s website at www.puc.nh.gov/regulatory/Docketbk/2023/23-103.html. The Commission will hold a Prehearing Conference on March 27, 2024, at 1:00 p.m.
Mandatory 10 Digit Dialing Coming To The Minnesota 507 Area Code Effective July 30, 2024
To ensure new telephone numbers are available, the Minnesota Public Utilities Commission approved the addition of the new 924 area code to the geographic region of the 507 area code. This process is known as an area code overlay.
What is an area code overlay?
An overlay is the addition of another area code (924) to the same geographic region as an existing area code (507). An overlay does not require customers to change their existing area code but does require using a new dialing procedure to complete calls.
Who will be affected?
The 507 area code covers southern Minnesota and cities including, but not limited to Albert Lea, Austin, Fairmont, Mankato, Northfield, Rochester, Winona, Worthington, and other smaller communities. Anyone with a 507 area code will need to use a new dialing procedure, but will not have to change their telephone number. New telephone numbers may be assigned in the new 924 area code.
What will be the new dialing procedure?
All calls in the 507 area code geographic area that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to both 507 telephone numbers and telephone numbers that are assigned in the new 924 area code.
When will the change begin?
Beginning July 30, 2024, you must dial the area code + telephone number on all calls, including calls within your same area code. If you do not dial the area code + telephone number, your call will not be completed, and a recording will instruct you to hang up and dial again, including the area code.
Beginning August 30, 2024, new telephone lines or services may be assigned numbers with the new 924 area code.
What will change?
Dial the area code + telephone number for local calls.
All services, automatic dialing equipment, or other types of equipment that are programmed to dial a 7-digit number will need to be reprogrammed to include the area code. Some examples are: life safety systems and medical monitoring devices, fire or burglar alarm and security systems or gates, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services and similar functions, etc.
Update your websites, personal and business stationery and checks, advertising materials, personal and pet ID tags and other such items to ensure the area code is included.
What will remain the same?
Your telephone number, including current area code.
The price of a call, coverage area, or other rates and services will not change due to the overlay.
What is a local call now will remain a local call regardless of the number of digits dialed.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711 or 811 if available in your area.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call the number showing on your bill or access the Minnesota Public Utilities Commission website at: https://mn.gov/puc/.
(Notice posted Tuesday, June 18, 2024)
The New 975 Area Code is Coming to the Missouri 816 Area Code Region
To ensure a continuing supply of new telephone numbers, the Missouri Public Service Commission has approved an all-services area code overlay for the 816 area code, which serves western Missouri including but not limited to the communities of Kansas City, Blue Springs, Plattsburg, Fillmore, Richmond, Odessa, Harrisonville, and Adrian. The new 975 area code will serve the same geographic area currently served by the existing 816 area code.
What is an area code overlay?
An overlay is the addition of another area code (975) to the same geographic region as an existing area code region (816). The overlay does not require you to change your existing area code or phone number, or how you dial your calls. You will continue to dial the area code and phone number for all local calls, as you do today, within and between the 816 and new 975 area codes.
Who will be affected and when does the new 975 area code become effective?
Beginning October 13, 2023, customers in the 816 area code overlay region may be assigned a number in the new 975 area code when they request new service or an additional line. Customers receiving a 975 area code will be required to dial the area code and phone number for all local calls, just as customers with telephone numbers from the 816 area code do today.
What will you need to do?
Customers in the overlay region should:
Continue to dial 10 digits for all local calls, including calls within the same area code.
Continue to identify your telephone number as a 10-digit number, and include the area code when giving the number to friends, family, business associates, customers, etc.
Ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 975 area code as a valid area code and continue to store or program telephone numbers as 10-digit numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety alarm security systems and gates, ankle monitors and other similar equipment.
Check items such as your website, personal and business stationery and printed checks, advertising materials, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
Your telephone number, including current area code, will not change.
The price of a call, coverage area, or other rates and services will not change due to the overlay.
What is a local call now will remain a local call.
You will continue to dial 10 digits for local calls within and between the overlay area codes, and 1+10 digits for long distance calls.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711, or 811 if those are currently available in your community.
On December 27, 2023, Consolidated Communications Holdings, Inc. (CCHI) and Condor Holdings LLC (Condor) (together, the Joint Petitioners) filed a joint petition requesting that the Commission approve CCHI’s transfer of an indirect ownership interest in Consolidated Communications of Northern New England Company, LLC (CCNE) and Consolidated Communications of Maine Company (CCM) to Condor pursuant to RSA 374:30, II. In support of the joint petition, Condor filed the direct testimony and related attachments of Andrew Frey, a partner at Searchlight Capital Partners, L.P. (Frey Testimony). CCHI also submitted the direct testimony of Michael Shultz, CCHI Senior Vice President of Regulatory and Public Policy (Shultz Testimony). All docket filings, other than any information subject to confidential treatment, are available on the Commission’s website at www.puc.nh.gov/regulatory/Docketbk/2023/23-103.html. The Commission will hold a Prehearing Conference on March 27, 2024, at 1:00 p.m.
The New 624 Area Code is Coming to the New York 716 Area Code Region
To ensure a continuing supply of new telephone numbers, the New York Public Service Commission has approved an all-services area code overlay for the 716 area code region. The 716 area code is in the western portion of New York and includes all or parts of Allegany, Cattaraugus, Chautauqua, Erie and Niagara counties, and serves communities including, but not limited to, Buffalo, Jamestown, Cheektowaga, Tonawanda, Niagara Falls, and West Seneca. The new 624 area code will serve the same geographic area currently served by the existing 716 area code.
What is an Area Code Overlay?
An overlay is the addition of another area code (624) to the same geographic region as an existing area code region (716). The overlay does not require you to change your existing area code or phone number, or how you dial your calls. You will continue to dial the area code and phone number for all local calls, as you do today, within and between the 716 and new 624 area codes.
Who will be affected and when does the new 624 area code become effective?
Beginning November 16, 2023, customers in the 716 area code overlay region may be assigned a number in the new 624 area code when they request new service or an additional line. Customers receiving a 624 area code will be required to dial the area code and phone number for all local calls, just as customers with telephone numbers from the 716 area code do today.
What will you need to do?
Customers in the overlay region should:
Continue to dial 10 digits for all local calls, including calls within the same area code.
Continue to identify your telephone number as a 10-digit number, and include the area code when giving the number to friends, family, business associates, customers, etc.
Ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 624 area code as a valid area code and continue to store or program telephone numbers as 10-digit numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety alarm security systems and gates, ankle monitors and other similar equipment.
Check items such as your website, personal and business stationery and printed checks, advertising materials, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
Your telephone number, including current area code, will not change.
The price of a call, coverage area, or other rates and services will not change due to the overlay.
What is a local call now will remain a local call.
You will continue to dial 10 digits for local calls within and between the overlay area codes, and 1+10 digits for long distance calls.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711, or 811 if those are currently available in your community.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call Consolidated Communications at 844.968.7224 or access www.consolidated.com for more information. You can also visit the New York Public Service Commission website at https://dps.ny.gov/telecommunications.
No special notices at this time.
No special notices at this time.
No special notices at this time.
The New 621 Area Code is Coming to the Texas 281, 346, 713, 832 Area Code Region
To ensure a continuing supply of telephone numbers, the Public Utility Commission of Texas has approved an all-services overlay for the 281/346/713/832 area code overlay region. The 281/346/713/832 NPA serves the greater Houston metropolitan area and surrounding suburban cities such as Baytown, League City, Missouri City, Pasadena, Pearland, Sugar Land, The Woodlands and many other smaller communities. The new 621 area code will serve the same geographic area currently served by the 281/346/713/832 area codes.
What is an Area Code Overlay?
An area code overlay is the addition of an area code (621) to the same geographic region as an existing area code (281/346/713/832). The overlay does not require you to change your existing area code or phone number, or how you dial your calls. You will continue to dial 10 digits (area code + phone number) for all local calls, as you do today, within and between the 281/346/713/832 area codes. Mobile phone customers will continue to dial either 10 digits or 1+10 digits.
Who is affected and when does the new 621 area code become effective?
Beginning January 23, 2025, customers in the 281/346/713/832 area code overlay region may be assigned a number in the new 621 area code when they request new service or an additional line. Customers receiving the 621 area code will be required to dial 10 digits for all local calls, just as customers with telephone numbers from the 281/346/713/832 area codes do today. Mobile phone customers receiving 621 numbers may dial either 10 digits or 1+10 digits.
What will you need to do?
Customers in the overlay region should:
Continue to dial 10 digits for all local calls, including calls within the same area code.
Continue to identify your telephone number as a 10-digit number, and include the area code when giving the number to friends, family, business associates, customers, etc.
Ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 621 area code as a valid area code and continue to store or program telephone numbers as 10-digit numbers. Some examples are: stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, medical alert devices, safety alarm security systems and gates, ankle monitors and/or other similar equipment.
Check items such as your website, personal and business stationery, printed checks, advertising materials, contact information, and your personal or pet ID tags to ensure the area code is included.
What will remain the same?
Your telephone number, including the current area code.
The price of a call, coverage area, or other rates and services will not change due to the additional overlay.
What is a local call now will remain a local call.
You will continue to dial 10 digits for local calls within and between the overlay area codes, and 1+10 digits for long distance calls.
You can still dial just three digits to reach 911 and 988, as well as 211, 311, 411, 511, 611, 711 or 811 if those are currently available in your community.
