My account
Access your account through MyCCI.net or MyCCIaccount.com. View and pay your bill, manage services, and update your account details.
Internet support
Troubleshoot connectivity issues, restart your modem or router, and learn how to get the most from your internet service.
Manage my email
Access your Consolidated email through MyCCI, webmail, or email management portals. Find login links for your state and manage your email settings.
Phone support
Troubleshoot phone service issues, learn about digital phone upgrades, battery backup, Do Not Call Registry, and directory listings.
Directory listings
View or download your local phone book, white pages, and customer guides. Find residential and business listings for your area.
Lifeline & assistance programs
Learn about the Federal Lifeline Program, which provides monthly discounts on qualifying voice or internet service for eligible low-income households.
Moving
Transfer or set up services at your new address. No contracts, no cancellation fees, and free professional installation.
Storm & disaster support
Steps to restore your internet service after a storm, and how Consolidated Communications keeps you connected during severe weather.
Canceling service & equipment returns
Learn how to cancel service and return equipment.
Alerts
Stay safe online, protect against phishing scams, robocall information, and other important customer information and alerts.
Special notices
Consolidated Communications posts important customer notifications by region on this page.
Additional resources
Looking for something else? These links may help.
View or pay my bill
Access your bill online, set up AutoPay, or make a one-time payment.
Explore Fidium Fiber
Check if Fidium Fiber internet is available at your address.
Need to talk to someone?
Our support team is here to help with any questions about your residential services.