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    • Residential support
    • Business support
    • Billing & account support
    • Residential
    • Small business
    • Enterprise
    • Wholesale
    • Partners
  • My account
  • 1.844.968.7224
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Home  >  Billing support  >  My account 
 

My account

Access your online customer portal account to view and pay your bill, manage services, and update your settings.

 

Residential customers

Your portal depends on your service location — find your state below.
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  • All cities in Alabama use the Online Bill Pay Portal.

  • All cities in California use the MyCCI.net portal.

  • All cities in Colorado use the Online Bill Pay Portal.

  • All cities in Florida use the Online Bill Pay Portal.

  • All cities in Georgia use the Online Bill Pay Portal.

  • The following cities use the Online Bill Pay Portal: Blackstone, Casey, Cornell, Dwight, El Paso, Flanagan, Gridley, Kinsman, Marshall, Martinsville, Minonk, Oblong, Odell, Odin, Pontiac, Ransom, Robinson, Salem, Sandoval, Secor, Shobonier, Stoy, Streator, Vandalia, Vernon, Willow Hill

    All other cities in Illinois use MyCCI.net.

  • All cities in Iowa use the MyCCI.net portal.

  • All cities in Kansas use the Online Bill Pay Portal.

  • The following cities use the Online Bill Pay Portal: Bethel, Brooks, Brownfield, Buxton, Casco, China, China Village, Cornish, Denmark, Eagle Lake, Fort Kent, Freedom, Gray, Hollis Center, Island Falls, Kents Hill, Lee, Leeds, Liberty, Limington, Lovell, Mattawamkeag, Mechanic Falls, Monmouth, Montville, Morrill, Naples, New Gloucester, New Limerick, Oakfield, Palermo, Patten, Raymond, Saint Francis, Searsmont, Sebago, Smyrna Mills, South China, Springfield, Stacyville, Stockholm, Stockton Springs, Stoneham, Thorndike, Union, Unity, Wallagrass, Washington, West Baldwin, Winn, Winthrop

    All other cities in Maine use MyCCIAccount.com.

  • All cities in Massachusetts use the Online Bill Pay Portal.

  • All cities in Minnesota use the MyCCI.net portal.

  • All cities in Missouri use the Online Bill Pay Portal.

  • All cities in New Hampshire use the MyCCIAccount.com portal.

  • All cities in New York use the Online Bill Pay Portal.

  • All cities in North Dakota use the MyCCI.net portal.

  • All cities in Oklahoma use the Online Bill Pay Portal.

  • The following cities use the Online Bill Pay Portal: Amity, Bentleyville, Brownsville, Charleroi, Clarksville, Coal Center, Cokeburg, Eighty Four, Ellsworth, Fredericktown, Marianna, North Bethlehem, Scenery Hill, Washington, Waynesburg

    All other cities in Pennsylvania use MyCCI.net.

  • All cities in Texas use the MyCCI.net portal.

  • The following cities use the Online Bill Pay Portal: Alburgh, Cabot, East Ryegate, Groton, Isle La Motte, Marshfield, Montgomery, Montgomery Center, Peacham, Topsham, West Newbury 

    All other cities in Vermont use MyCCIAccount.com.

Business customers

Most business accounts use a separate portal to manage services, view bills, and make payments.

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Account Center

Manage your business account, view bills, make payments, and update services. Available for all business customers regardless of state.

  • Log in
  • Register
  • Activate

New to Account Center? Register with your account number and billing ZIP code, then activate your account.

View full guide

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Business support

Find additional business portals including ProConnect support, web hosting, email management, and more.

View business support

Not sure which portal to use?

If you're unsure which portal is right for you, contact our support team and we'll help you get to the right place. You can also check your latest billing statement for a link to your account portal.

Call 1.844.968.7224

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