Residential Support

Phone Support

Phone Troubleshooting

Having trouble with your phone service? Follow these basic troubleshooting steps to get your phone service back up and running.

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Calling Feature Instructions

Step-by-step detailed instructions for each calling feature.

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Voicemail Settings & User Guides

Get instructions to set-up your voicemail, access your voicemail and dialing guide.

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Phone FAQs

Get answers to the most frequently asked phone questions.

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Phone Prefixes

Check to see which prefixes are in included in your local calling area.

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Long Distance FAQs

Get answers to the most frequently asked long distance questions.

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Letter of Agency

Authorizes Consolidated Communications to transfer local and or long distance service from your current provider.

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National Do Not Call Registry

The National Do Not Call Registry gives people a way to stop getting unwanted telemarketing calls at home.

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Federal Lifeline & Assistance Programs

Information on low-income discount programs for phone service.

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