CCI logo 192x40
    • Residential support
    • Business support
    • Billing & account support
    • Residential
    • Small business
    • Enterprise
    • Wholesale
    • Partners
  • My account
  • 1.844.968.7224
    • Residential support
    • Business support
    • Billing & account support
    • Residential
    • Small business
    • Enterprise
    • Wholesale
    • Partners
  • My account
  • 1.844.968.7224
Check your address for service availability

Enter your address slowly to select the best match. If you can’t find your address, give us a call at 1.888.495.2652

Home  >  Business support  >  Contact 
 

Business contacts & portals

Reach our support team by phone or access self-service portals for your business needs.

 

How can we help?

Whether you're troubleshooting, paying a bill, or getting started, use the options below to find the right path for your needs.

CCI Icon Technical Support and Repair

Technical support & repair

Outage or performance issue? Our technical support team is available 24/7 to help resolve service disruptions and equipment problems.

CCI Icon Sales and New Customers

Sales & new customers

Ready to get started or need onboarding help? Our team can help you find the right solution, place an order, and get set up quickly. Get a quote for business services.

CCI Icon Billing and Payments

Billing & payments

Have a question about your bill, need to make a payment, or want to manage payment settings like AutoPay or paperless billing? To pay by phone, call 1.844.729.3434.

CCI Icon General Questions and Service

General questions & service

Need help with your account, service updates, or general inquiries? Our team is here to assist.

Call 1.844.968.7224

Self-service at your fingertips

Use the Account Center to manage your business account, make payments, request a service move or disconnect, and view usage — all in one place.

Account Center

Manage your account, view bills, make payments, and update services — anytime, anywhere.

  • Log in
  • Register
  • Activate

New to Account Center? Register with your account number and billing ZIP code, then activate your account.

View full guide

ProConnect support & portals

Access all ProConnect portals — support center, service management, call reporting, SMS, call recording, and more.

View ProConnect portals

Web hosting login

Log in to manage your web hosting services.

Open hosting portal

Email management portals

Access and manage your Consolidated email. 

Manage email

Need to disconnect service?

Fill out the disconnect form and a customer service representative will reach out to you if we have any questions. Thank you for being a Consolidated Communications business customer.

Disconnect request form

Support

  • Residential support
  • Business support
  • Billing & account support

My Account

  • View or pay my bill
  • Manage my email
  • My account

Explore Fidium

  • Fidium Fiber 
  • Fidium Business 
  • Fidium Wholesale 
  • Fidium Partners 

Company

  • About Fidium
  • Community
  • Careers
  • Contact
  • Blog and news
 
INTERNET SERVICE BY STATE
Alabama California Colorado Florida Georgia Illinois Iowa Kansas Maine Massachusetts Minnesota Missouri New Hampshire New York North Dakota Oklahoma Pennsylvania Texas Vermont