Contacts & portals
Reach our support team by phone for technical help, sales, billing, and general questions. Access Account Center and self-service portals.
ProConnect support
Access all ProConnect portals — support center, service management, call reporting, SMS, and call recording.
Web hosting
Log in to manage your web hosting services through the hosting portal.
Email management portals
Access MyCCI, webmail, or email management portals to manage your Consolidated email.
eMSA & Product Addenda
View the business Master Services Agreement and product-specific addenda for Consolidated Communications services.
Disconnect request
Submit a request to disconnect your business services. A representative will follow up if we have any questions.
Storm & disaster support
Steps to restore your internet service after a storm, and how Consolidated Communications keeps you connected during severe weather.
Alerts
Stay safe online, protect against phishing scams, robocall information, and other important customer information and alerts.
Special notices
Consolidated Communications posts important customer notifications by region on this page.
Additional resources
Looking for something else? These links may help.
Account Center
Manage your account, view bills, make payments, and update services — anytime, anywhere.
New to Account Center? Register with your account number and billing ZIP code, then activate your account.
Contact business sales
Get a quote for new business services or upgrades.
Explore Fidium Business
Learn about Fidium Business fiber internet, voice, and cloud solutions.
Need to talk to someone?
Our support team is here to help with any questions about your business services.