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Industry Information

Customer updates, notifications and forums.

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We keep the lines of communication open. From the latest provisioning schedules to our long-range roadmaps to on-going operational updates, our Wholesale customers are in the know.

2022 Industry Notifications

2022-11-18 -	SYS 0447 Consolidated 2023 Provisioning Holidays - All Regions - REVISED
2022-11-17 -	SON-11172022-01 Synchronoss VFO Outage - All Regions - RESOLVED
2022-11-16 -	SON-11162022-03 Synchronoss VFO Outage - All Regions - Update
2022-11-16 -	SON-11162022-02 Synchronoss VFO Outage - All Regions - Update
2022-11-16 -	SON-11162022-01 Synchronoss VFO Outage - All Regions
2022-11-15 -	SYS 0446 - Consolidated 2023 Provisioning Holiday Schedule - All Regions
2022-09-16 -	PRC 0263 - VOIP Ordering on SPID 383J Systematic Effective 9-19 - ME,NH,VT - REMINDER
2022-09-16 -	SAM-09162022-01 - Planned System Maintenance and ASOG v65 Release 9-19 - All Regions - REMINDER
2022-09-12 -	SAM-09122022-01 - Planned System Maintenance and ASOG v65 Release 9-19 - All Regions
2022-09-12 -	PRC 0262 - VOIP Ordering on SPID 383J Systematic effective 9-19 - ME,NH,VT
2022-08-19 -	PRC 0261 - ECCKT Syntax Change for ICSC Codes ET02, MK01 and IO01 - All Regions
2022-08-03 -	SYS 0445 - ASOG version 65 Release 9-16 - All Regions - REMINDER
2022-07-25 -	SON-07252022-02 - System Outage Notification - All Regions - RESOLVED
2022-07-25 -	SON-07252022-01 - System Outage Notification - All Regions
2022-07-12 -	SYS 0444 - ASOG Version 65 Release 9-16 - All Regions - REMINDER
2022-07-08 -	TRF 0034 - 988 Abbreviated Dialing Goes Live 7/16 - All Regions - REMINDER
2022-07-06 -	SYS 0443 - ASOG Version 65 Release 9-16 - All Regions
2022-06-30 -	SAM-06302022-01 - Unplanned System Maintenance 6-30 - ME,NH,VT
2022-06-24 -	SAM-06242022-01 - Planned System Maintenance 6-25 - ME,NH,VT - REMINDER
2022-06-22 -	SAM-06222022-01 - Planned System Maintenance 6-25 - ME,NH,VT
2022-05-26 -	SYS 0442 - Old Synchronoss VFO URL Retired 3-31 - All Regions - REMINDER
2022-05-25 -	PRC 0260 - VOIP Ordering on SPID 383J Systematic - ME,NH,VT - DELAYED - Effective 9-19
2022-05-11 -	PRC 0259 - VOIP Ordering on SPID 383J Systematic Effective 6-27 - ME,NH,VT
2022-05-10 -	SON-05102022-02 - System Outage Notification - All Regions - RESOLVED
2022-05-10 -	SON-05102022-01 - System Outage Notification - All Regions
2022-04-25 -	SYS 0441 - LV1 and LV3 fields in VFO extending from 10-15 characters - All Regions - ON HOLD
2022-04-22 -	SAM-04222022 - Planned System Maintenance 4-23 - ME,NH,VT
2022-04-21 -	SYS 0440 - LV1 and LV3 fields in VFO extending from 10-15 characters 7-5 - All Regions
2022-04-19 -	PRC 0258 - VOIP Ordering on SPID 383J Systematic Effective 6-27 - All Regions
2022-04-12 -	PRC 0257 - VOIP Ordering on SPID 383J Systematic Effective 6-27 - All Regions
2022-03-31 -	SYS 0439 - Old Synchronoss VFO URLs Retiring on 3/31/22 - All Regions - REMINDER
2022-03-18 -	SAM-03182022-01 - Planned System Maintenance and ASOG v64 Release 3-21 - All Regions
2022-03-14 -	SAM-03142022-01 - Planned System Maintenance and ASOG v64 Release 3-21 - All Regions
2022-03-02 -	SYS 0438 - Old Synchronoss VFO URLs Retiring on 3/31/22 - All Regions
2022-02-02 -	SYS 0437 - ASOG v64 Release 3/21 - All Regions
2022-01-28 -	PRC 0256 - ASR Class of Service Ordering Requirements CA,IA,IL,KS,MN,MO,PA,TX,ND,SD,WI - DELAYED
2022-01-14 -	PRC 0255 - ASR Class of Service Ordering Requirements CA,IA,IL,KS,MN,MO,PA,TX,ND,SD,WI - Release 1-31
2022-01-12 -	SYS 0436 - ASOG v64 Release 3/21 - All Regions
2022-01-06 -	SYS 0435 - ASOG v64 Release 3/21 - All Regions

PAST YEARS NOTIFICATIONS

CHANGE MANAGEMENT DOCUMENTATION

Change Management Process Guide

988 ABBREVIATED DIALING

TRF 0034 - 988 Abbreviated Dialing Code in the US goes live 7/16/22

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Wholesale/Carrier Services Terms & Policies

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