Terms & Policies

Internet Terms & Policies

Internet Terms & Conditions

View terms of service regarding use of Internet service provided by Consolidated Communications, Inc. and its operating affiliates.

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Internet Acceptable Use Policy

Consolidated Communications Internet Acceptable Use Policy (“AUP”) is intended to help enhance the use of the Internet by preventing unacceptable use.

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Broadband Management Policies

Consolidated Communications views network management as critical to the services we provide to our customers. Managing our network well is one of the most important parts of our business. It ensures that our customers have access to the content and applications that they enjoy.

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Open Internet Information FAQs

Check our frequently asked questions regarding Internet services and network management.

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Domain Registration Agreement

Consolidated Communications Domain Registration Agreement explains our obligations to you, and explains your obligations to us for various domain services.

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ICANN Policy

This Uniform Domain Name Dispute Resolution Policy has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us over the registration and use of an Internet domain name registered by you.

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BGP Routing Policy

Review Consolidated Communications' Border Gateway Protocol (BGP) Policy, which includes information on single vs. multi-home options, accepted route prefixes, equipment requirements and more.

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