Important Notices

Important Customer Alerts & Notices:

Consolidated posts important customer notifications by region on this page.
Please Contact Us if you need further information or assistance.

Notice of rate changes - April 2023

  • Notice to Copper DSL Customers: Effective with April's bill, your monthly Internet rate will increase $3.00/month. The increase will help us to maintain and improve our network to better serve you.
  • Notice to Video Customers: Effective with April’s bill, the monthly rate for all TV programming packages will increase $10.00/month. Programming costs have continued to rise and this increase helps to offset a portion of those costs.

We strive to deliver the best services and customer support. As part of that commitment, we are continually investing to improve your services. If you have any questions, please contact us at 844.YOUR.CCI.

(Notice posted March 7, 2023)