Consolidated’s Value to Channel Partners

Leading National Provider, Local & Regional Support, Solution & Customer Focused graphic

Consolidated Communications provides our channel partners with the highest probability of winning in the markets we serve. We have a dense fiber network, the market recognition to open doors and provide a complete fiber communications solution for your customers. Satisfied channel partners are the backbone of our business. That's why your success and your customer's success is our primary goal. We are with you every step of the way, from providing upfront product training on new technology solutions to quick customer quotes, expert installation and superior customer support. Consolidated Communications is the team to rely on.

Consolidated Communications is a Top 10 U.S. Fiber Network Provider specializing in on-net, near-net and off-net multi-site networks for businesses. In addition to network connectivity, we provide a suite of solutions including: Connectivity, Voice and Collaboration and Security.

We are where you are! Our local and regional teams are ready to support our Partners with dedicated Channel Managers, Solutions Engineers, Service Delivery and Customer Care teams.

Connectivity


Fiber broadband
Dedicated internet access
SD-WAN
Switched ethernet
MPLS-VPN
Managed networks
Dark fiber

Voice & Collaboration


Advanced UCaaS platform

  • Call center
  • Call recording and reporting
  • Intelligent agent
  • Business integrator
  • Collaboration Teams / Webex
  • Deliver anywhere
  • Training and support

VoIP solutions

Security


Cloud secure
On-site secure
DDoS mitigation
Cloud WiFi
MS365
Data center

ALL THE RESOURCES YOU NEED IN ONE PLACE

Commissions Management | Lead Tracking | Quoting Tools | Partner ONE News | Incentives
Marketing Center with automated email campaigns, social posts, branded web site & marketing collateral

Visit the Partner ONE Portal


Partner ONE PROGRAM BENEFITS

Rapid onboarding, accessible tools and dedicated channel managers:

  • Simple agent agreement
  • Partner portal - check commissions, get quotes, manage existing contracts and proposals, access collateral
  • Partner support guide and product training
  • On-Net, Near-Net and Off-Net lists and maps
  • Assistance with uncovering opportunities, deal expansion and sale closure
  • Access to pricing in MasterStream

A network that can’t be beat and a desire to boldly build to reach new opportunities:

  • Densest fiber network in our service areas with access to thousands of businesses in 22 states
  • Carrier-grade, redundant network meets the most stringent service level agreements
  • 99.999% core network availability
  • Require multi-site connectivity or mix of On-Net, Near-Net & Off-Net access? We can tailor a solution.

Flexible product portfolio, from the most basic to the most advanced:

  • Help your customers solve communications and networking challenges, secure network infrastructure and provide collaboration tools for hybrid work models with ease.

Unique approach to complex solution design, delivery and onboarding:

  • Our Strategic Solutions Engineers (SSEs) are a core part of our implementation team to design and deliver complex services such as SD-WAN, Cloud Security, DDoS Mitigation, Cloud Wi-Fi and Tier II post installation support.

Clear expectations and communication:

  • We keep you informed and involved
  • First bill reviews provide clarity and understanding as needed

National scale and resources:

  • 24/7 in-footprint Network Operations Centers and U.S-based technical support
  • Proactive network monitoring
  • Automated updates on reported outages
  • Clear escalation paths, when needed
  • Account Center end-user portal for real time customer info and support

Invested in your success:

  • Quarterly business reviews and plans
  • Channel manager assistance with renewals and upsell opportunities
  • Focus on customer-driven product innovation
  • Performance-based co-marketing program, awarded quarterly
  • Partner advisory board meets quarterly with corporate executives

 


Partner One Resources

 

Download more info on the Partner One program benefits.

Download The Right Products, The Right Team, The Right Time pdf

Get to know the Partner One team. Download the interactive map.

 

*Note: PDFs are best viewed in Edge or Safari browsers. If you have any issues with pdfs, please email: partnersupport@consolidated.com.


GET STARTED AS A CHANNEL PARTNER

To get started as a partner, fill out the Partner ONE application or contact a regional Channel Manager (enter your ZIP code location).
If your ZIP code entered is not in our serviceable area, please contact us at partnersupport@consolidated.com.

 

Network Reach
Top 10 Fiber Provider

Our fiber network spans across 20-plus states.

Products & Services
Fiber Communications Solutions

Advanced Services for medium & enterprise business.


Channel partners can access the Standard Product Matrix to view Standard and Non-Standard Services available per the partner agreement.