Having a reliable and feature-rich communication platform is a must for any business nowadays. Communication plays a key role in keeping everything organized and running smoothly with high productivity, and a platform that complements this is a must.
A communication platform should offer many features for its users, along with scalability, good security protocols, reliable integrations, and a good user experience. To better understand what makes a communications platform good, keep reading.
Options on the Market: Communication Platforms
There are many great options for communication platforms on the market. Each has its own set of advantages and prices. Let’s take a look at some options.
Option 1: Microsoft Teams
Microsoft Teams is an excellent communication platform if you’re already using Windows and other Microsoft products, like Microsoft 365. Integration is easy and smooth, and if you’re already using most Microsoft products, you won’t need to change your software.
Teams offer many of the most common communication features, like audio and video calls, conferencing, and text messages. Additionally, they provide file storage services with decent space if you need to move large files around regularly.
Option 2: Slack
Slack is a messaging software designed for businesses. It places a heavy focus on real-time messaging, with extensive customizable integrations to expand its utility even more. This is a great platform to consolidate workflows all within a single interface.
Option 3: Zoom
Zoom has a strong hand in the conferencing market. The platform solidified its popularity during the recent pandemic, and it has grown ever since. It offers easy-to-use software with high-quality audio and video calls and scalability for multiple people connected at once.
Option 4: Google Meet
Google Meet is a video conferencing platform integrated with Google Workspace. It’s simple, reliable, and easy to use, and its Google integration makes it easy to schedule meetings and manage other tasks. It takes full advantage of Google’s platform advantages.
Why Webex with Consolidated Communications Stands Out
Webex is a communication platform focused on video conferencing made by the giant tech company Cisco. The platform offers several features, setting it apart from its competitors. Let’s dive into some of these features:
- Superior video and audio quality: Webex’s video and audio conferencing platform can outperform others with high-quality images and audio, even when connecting from places with lower bandwidth.
- Robust security measures: Security is one of Webex’s top priorities. And it can easily achieve top security by being under one of the biggest tech companies, Cisco. They have end-to-end encryption and multifactor authentication.
- Extensive integration capabilities: Webex has several third-party integrations available to consolidate businesses into a single platform.
- Comprehensive collaboration tools: Webex offers a set of comprehensive collaboration tools with features like file sharing, whiteboard, and document sharing.
- Advanced AI features: Webex uses AI technology to improve the user experience by removing background noise from audio, providing higher-quality audio than other platforms.
- People Insights: Webex brings a unique tool to help provide detailed profiles of meeting participants. This feature helps people get to know each other better and easier without interrupting the meeting to ask basic questions.
Additionally, Webex’s integration with Consolidated Communications brings unique and powerful solutions that no other provider can offer. For instance, improved network performance and dedicated support will make your experience significantly better when using Webex with Consolidated Communications.
Consolidated Communications and Unified Communications as a Service (UCaaS)
Consolidated Communications is a business communications provider that excels at UCaaS. UCaaS is invaluable to businesses of any size in modern times due to its easy implementation, high scalability, low costs, and flexibility. It can significantly improve productivity through collaboration.
Consolidated Communications’s partnership with Webex adds even more value to UCaaS, providing a seamless integrated experience that supports businesses digital transformation efforts.
Why Choose Webex and Consolidated Communications
Both Webex and Consolidated Communications are great at what they do on their own. However, when coupled together, Consolidated Communications can leverage its extensive industry expertise and infrastructure to deliver a superior and feature-rich UCaaS experience with reliability, security, and scalability.
The partnership between the two companies works through end-to-end support with several customization options. This allows them to have exactly what they need in order to succeed in their communication strategies.
Making the Most Out of Your Communication Platform
It’s important to understand what your business might need in order to grow when looking for a communication platform. Assess your needs and look for platforms that can offer what your business requires.
Webex by itself already excels over other communication platforms with its high-quality services and integrations. But with Consolidated Communications’s partnership, they can provide even more value as a communication platform with added network reliability and dedicated support.
Consolidated Communications is leading the UCaaS cloud space by going beyond what others can offer. Learn more about Consolidated’s Unified Communications as a Service!