News Release Article Detail

Consolidated Communications Prepares for Hurricane Season; Offers Customers Preparedness and Safety Tips

Company is prepared to respond and encourages residents in storm-prone areas to be proactive and plan ahead 

PORT ST. JOE, Fla. and CONROE, Texas May 24, 2019 – In advance of the official start of the Atlantic hurricane season, Consolidated Communications, Inc. (NASDAQ: CNSL), a leading broadband and business communications provider, is ready and prepared to activate its emergency preparedness protocols and disaster response plans in the event of severe weather.

The Company maintains a watchful eye on storm-related and severe weather that could potentially affect the reliability and dependability of its communication services in all markets including its Florida, Georgia, Alabama and Texas service areas. When needed, the Company is ready to activate its Emergency Response Center and take immediate action to address customer needs. 

“Customers rely on us every day, especially during the most severe weather,” said Gabe Waggoner, executive vice president of operations at Consolidated Communications. “Our ongoing investments to continually increase our network reliability coupled with our emergency preparedness plans ensure we are ready for a weather event and can restore impacted services as quickly as possible.”

Consolidated’s emergency preparedness plans include:

  • Ensuring all back-up power supplies and generators are fully operational.
  • Ensuring availability of fuel for both fleet and emergency generators throughout the duration of and following a storm.
  • Taking inventory of supplies needed for plant and network restoration and supplementing where necessary.
  • Placing emergency network supplies throughout company facilities
  • Double-checking all safety equipment and supplies are in place.

As the company prepares and ensures the appropriate plans are in place, it encourages its customers to do the same while making certain personal safety is of the highest priority.

In preparation for severe weather events, customers are encouraged to:

  • Have an emergency communications plan in place detailing how you will stay connected and including important contact information for family members.
  • Gather and protect important documents and records.
  • Learn necessary evacuation routes.
  • Stock up on emergency supplies including bottled water, non-perishable food, a battery-powered radio, flashlight, batteries and a first aid kit.

Customers can get the latest updates from Consolidated Communications in advance of predicted severe weather by visiting our website at

About Consolidated Communications
Consolidated Communications Holdings, Inc. (NASDAQ: CNSL) is a leading broadband and business communications provider serving consumers, businesses, and wireless customers, and wireline carriers across rural and metro communities and in a 23-state service area. Leveraging an advanced fiber network spanning 37,000 fiber route miles, Consolidated Communications offers a wide range of communications solutions, including: high-speed Internet, data, phone, security, managed services, cloud services and wholesale, carrier solutions. From our first connection 125 years ago, Consolidated is dedicated to turning technology into solutions, connecting people and enriching how they work and live. Visit for more information.


Actions: E-mail