Get Home Phone Service in New York State

No other home phone service providers in Chautauqua and Columbia Counties can offer the value we do, by offering the perfect combination of home phone with Internet and affordable prices, plus friendly customer service and support.

  • Reliable, high quality landline phone line – stay in touch even during a power outage!
  • Unlimited local calling
  • Choose a long-distance calling plan that fits your needs for calls in the U.S., Canada and U.S. territories – at any time, day or night
  • Caller ID, Call Waiting, Voicemail and additional calling features available
  • Bundle with Internet and/or TV for even more savings
  • 24/7 technical support
  • International calling plans available for a low monthly fee or a per-minute rate

 

VOICE ADVANTAGE II
BASIC

  • Unlimited local calling
  • 120 minutes long-distance calling
  • Caller ID, Call Waiting and additional calling features included in the price

$34.99/MO* FOR 12 MONTHS
DOES NOT INCLUDE TAXES, FEES & SURCHARGES

Bundle with Internet &/or TV
for even more savings!

Check Availability

VOICE ADVANTAGE II
600

  • Unlimited local calling
  • 600 minutes long-distance calling
  • Caller ID, Call Waiting and additional calling features included in the price

$39.99/MO* FOR 12 MONTHS
DOES NOT INCLUDE TAXES, FEES & SURCHARGES

Bundle with Internet &/or TV
for even more savings!

Check Availability

VOICE ADVANTAGE II
UNLIMITED

  • Unlimited local calling
  • Unlimited long-distance calling
  • Caller ID, Call Waiting and additional calling features included in the price

$44.99/MO* FOR 12 MONTHS
DOES NOT INCLUDE TAXES, FEES & SURCHARGES

Bundle with Internet &/or TV
for even more savings!

Check Availability

Add Fiber Internet Service and Get $5 Off!*

Get $5 off calling feature bundle when you add Fiber Internet service. Call 1.844.YOUR.CCI to see if Fiber Internet is available in your area!

 

This area has more than one set of products, depending on your exact address.
The plans and information provided may not be accurate unless you provide your service location to check availability.

Learn if you qualify for a discount on residential phone service under the Lifeline Program.

 


New York Phone & Internet Coverage in Chautauqua and Columbia Counties

 

 

Check below for service coverage in your area. If your area is on the list, we've likely got you covered with the best home phone and Internet service in Chautauqua and Columbia Counties.

  • Ancram
  • Ancramdale
  • Austerlitz
  • Averill Park
  • Berlin
  • Brocton
  • Canaan
  • Chatham
  • Cherry Plain
  • Clymer
  • Copake
  • Copake Falls
  • Craryville
  • Cropseyville
  • Dewittville
  • East Chatham
  • East Nassau
  • Elizaville
  • Findley Lake
  • Ghent
  • Hillsdale
  • Malden Bridge
  • Mayville
  • Millerton
  • Nassau
  • New Lebanon
  • North Chatham
  • Old Chatham
  • Petersburg
  • Pine Plains
  • Panama
  • Portland
  • Red Hook
  • Ripley
  • Sherman
  • Spencertown
  • Stephentown
  • Stockton
  • Taghkanic
  • Valatie
  • West Lebanon
  • Westfield

 

Check Availability

 


Residential Phone Customer Support

 

Manage Your Account

Pay your bill online, set up automatic bill pay, check your email, get phone support and much more!

Contact Us by Phone

If you're already a customer and have a technical or billing question, or if you wish to pay your bill by phone, please call our support hotline.

844.YOUR.CCI

 

Purchase Your Battery Back-up Today!

PSI, a provider of back-up power source solutions, offers battery backup solutions which are compatible with the Consolidated voice network. For more information on how the back-up power unit (BPU) works with your Consolidated equipment, or if you wish to purchase a BPU for your residence, please visit the PSI website. In the event of a power outage, you will be able to continue to make calls on your home phone for 8 to 24 hours, depending on which solution you choose to purchase.

 


*Offers shown are the standard monthly rates for new residential voice services on a 1-year term. $5.00 off Calling Feature Bundle is available when combined with Fiber Internet service and is available for a limited time to new customers. Calling Features are not available in all areas. Base rates subject to change during the term. Local and long distance calling plan includes direct-dialed calls originating and terminating in the U.S., U.S. Territories and Canada. Consolidated Communications may suspend, restrict or cancel your service if your usage is inconsistent with residential voice usage. Early termination fee applies. Other terms, conditions, taxes and additional charges apply. Services not available in all areas. Rates vary by market, check local pricing. Services and pricing subject to change.

Consolidated phone service that is provided over fiber, including 911, will not function in the event of a power outage. It’s the customer’s responsibility to purchase, maintain, and replace any battery back-up power unit(s). Read PDF of the full Emergency 911 Services disclosure. For Consolidated phone service that is NOT provided over fiber, only phones that do not require electricity work during power outages.