Company Preparedness & Response

Keep Americans Connected Pledge

Consolidated Communications Commits to Keep Americans Connected

Consolidated Communications joins other major carriers throughout the nation and pledges to Keep Americans Connected during this pandemic event. Consolidated Communications will:

  • ensure that all residential or small business customers maintain continuity of voice and data connectivity regardless of their ability to pay their bills due to disruptions caused by the coronavirus pandemic;
  • waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
  • open its Wi-Fi hotspots to anyone who needs them.

In addition, Consolidated Communications does not have data caps on broadband Internet services, which means customers working from home or learning remotely don’t have to be concerned about usage caps affecting their ability to perform their jobs or participate in online classes.

This pledge applies to residential and small business customers. If you have been directly impacted by COVID-19 and need the concessions outlined above, please contact us at 1.844.YOUR.CCI.

Read more about the Keep Americans Connected Pledge.