Florida Storm & Disaster Support

Helping Local Residents Stay Connected

Consolidated has set up free wireless charging stations for residents to use at its Perry Central Office, located at 112 W Ellis St., Perry, FL. In addition, Consolidated is providing free wireless Internet service to the Perry Shrine Club to support them in their work to provide meals to local residents impacted by the storm.

Consolidated Communications Activates Emergency Operations Center in Response to Hurricane Idalia

Consolidated Communications has activated its Emergency Operations Center in response to Hurricane Idalia.  Our highest priority is ensuring the safety of our local teams as they work to maintain and restore services.

At this time, some Consolidated Communications' services in the Florida communities of Alligator Point, Apalachicola, Dekle Beach, Eastpoint, Eridu, Keaton Beach, Perry, Steinhatchee, Shady Grove and Salem have been impacted by Hurricane Idalia. Our crews have made significant progress restoring service to customers impacted by the storm and are actively working to make repairs, with sites currently running on back up power. Crews will be working around the clock, making repairs as areas are cleared by local authorities.

We will continue to provide updates on the impact to our network and services here. Please use the following contact information for service needs, and customers are encouraged to check the website for the latest service update:

Repair:     844.YOUR.CCI (844-968-7224)

Website:   www.consolidated.com

In preparing for this event, our actions included:

  •  Initiating severe weather work schedules and 24-hour repair service;
  • Equipping fleet vehicles with extra fuel, fluids and lighting;
  • Double-checking all safety equipment, back-up supplies, generators and materials used by field technicians;
  • Taking inventory of supplies needed for network restoration in the event of severe weather; and
  • Placing emergency network supplies throughout company facilities.

Learn more about Consolidated’s emergency preparedness plans and how we work to keep you connected during severe weather at   https://www.consolidated.com/hurricane.

Consolidated Communications is committed to ensure any service issues are minimized and any outages are addressed and services are restored as quickly as possible. Please take all necessary precautions to stay safe. Our thoughts are with all those impacted by the storm. 


Florida Resources:


The Essential Guide to Hurricane Preparedness