Copyright Policies

Notice to Copyright Owners

Consolidated Communications respects the owners of copyright materials and their rights under federal law. We do not permit our service to be used to infringe copyrights. If one of our internet subscribers is an infringer, we will take actions to attempt to stop such conduct, including and up to terminating the service of a repeat infringer in appropriate circumstances.

If, as a copyright owner, you believe that a Consolidated Communications subscriber has used material that infringes an exclusive right you have with respect to such material, you or your authorized agent may file a Notice of Claimed Infringement with us. The Notice of Claimed Infringement must be sent to:

Designated DMCA Agent:

Consolidated Communications

Attn:DMCA Notifications

121 S.17th Street

Mattoon, IL 61938

Telephone Number:

888-480-0080

Email Address:

copyabuse@consolidated.net

Notices must be in writing and must contain the following minimum elements required by the Digital Millennium Copyright Act (“DMCA”).

  • A physical or electronic signature of a person authorized to act on your behalf as the owner of an exclusive right that is allegedly infringed.
  • Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple copyrighted works at a single online site are covered by a single notification.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, along with the infringing IP address, and time, date, and the time zone during which such allegedly infringing activity occurred, to permit us to locate the material.
  • Information reasonably sufficient to permit us to contact you, the copyright owner, or your authorized agent, such as an address, telephone number and, if available, an electronic mail address at which you or your authorized agent may be contacted.
  • A statement that you or your authorized agent has a good faith belief that use of the material in the manner complained of its not authorized by you, your agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are the owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

E-mails are the preferred method to received infringement notices and should be in standard ACNS 2.0 XML format. ACNS 2.0 XML format can be found at http://www.acns.net/spec.html.

Upon receipt of a Notification of Copyright Infringement from a copyright owner that contains all required information, if we have sufficient information to identify the customer, we will notify the subscriber of the alleged infringement. No personal, subscriber information is shared with the copyright owner unless required by law.