Hurricane Information and Resources

Consolidated Communications Responds to Customers Affected by Hurricane Michael

Repair center open 24 hours a day to respond to customer needs

October 15, 2018

The intense wind, rain and storm surge from former Hurricane Michael has caused power outages and extensive flooding impacting some services within certain areas in northern Florida.

In addition to maintaining our emergency operations center, our repair center is open 24 hours a day to respond to customer needs.

Here’s how you can contact us:

Repair: 1.844.YOUR.CCI (1.844.968.7224)
Website: If you need to refer back to this page, go to

We continue to coordinate with local, state and national emergency response agencies and are working diligently to address service issues and restore any outages as soon as possible.  More information on our response is available here.


The Consolidated Communications team works year-round to ensure the strongest network and provide the most reliable services, and we take great pride in providing the best customer experience, especially during severe weather.  Read more about our emergency preparations and plan here

We sincerely appreciate your patience and encourage you to stay informed and be safe as clean up from the storm continues. Additional notifications and updates will be provided as new information is available.