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Managed & Hosted

Managed Support Services

Consolidated Communications Monitoring and Managed Services provide access to network performance reports, usage statistics, web ticketing and more to ensure the most comprehensive performance reporting at a glance. Services provide a suite of tools with live network intelligence to help you make informed decisions vital to the performance of your network. Our performance monitoring includes:

  • Network performance reports
  • Usage statistics
  • Web ticketing
  • Data available for every site location
  • Proactive notification
 

Track Your Networks Growth

Network monitoring can assist you with gathering data to keep track of your network's growth. Network monitoring allows you to know what you have and how it is performing so you can proactively look to resolve issues before they start.
 

Help with Capacity Planning

Network monitoring allows you to track how much network bandwidth you are using, enabling you to do capacity planning based on your usage trends.
 

Web Interface

Access the information anytime, anywhere from one central and private web interface.

 

Monitoring & Managed Service Packages

Packages
Features

Network Monitoring Portal

Included FREE with the following services:

  • Online usage utilization statistics
  • Response time to CCI node
  • Errors and discards
  • User account information
  • Web ticketing
  • CCI contacts and support
Managed Services
All Network Monitoring Portal features, plus:
  • Reports
  • Level 2 Support
  • 24x7x365 support on access circuit
  • Proactive monitoring and customer notification

Fully Managed Router

All Managed Services features, plus:
  • Adtran router at your location
SLA Monitoring 
All Managed Services features, plus:
  • Latency
  • Jitter
  • Packet Loss
  • Network Availability
  • Mean Time To Repair (MTTR)
 
 

Monitoring & Managed Service Packages:

       
Data Sheet
Network Monitoring
Portal

Data SHeet
Managed
Services
Data Sheet
SLA
Monitoring