Advanced Voice over Internet Protocol (VOIP) Solutions for Business


By providing more streamlined, intelligent and cost-efficient solutions, Consolidated Communications helps businesses of any size get the most from their voice applications. Consolidated Communications offers two voice over IP (VoIP) options: Unified Communications and Session Initiation Protocol (SIP) Trunking. Both options simplify network requirements, provide access to enhanced features and lower capital costs.


Small Business SoHo

UNIFIED COMMUNICATIONS

Unified Communications solution is a cloud-based service that replaces on-site PBXs and data networks with a unified, centrally managed communications solution. Learn more.  

IP TRUNKING

A versatile and cost effective trunking solution that delivers the benefits of VoIP while retaining your existing data infrastructure. Learn more.

Small Business Waiting Room

CLOUD CONTACT CENTER

An advanced call center management system, offered as a feature enhancement to Unified Communications, Hosted PBX or SIP Trunking service. Learn more.

Unified Communications

A state of the art hosted unified communications (UC) solution that allows you to seamlessly connect where you need to and when you want to. UC offers a cloud-based service that replaces on-site PBXs and data networks with a unified, centrally managed communications solution

SIP Trunking

Leverage your organization’s existing on-premise equipment by connecting it to CCI’s advanced softswitch network. In addition to basic voice packetization, SIP Trunking supports all traditional functionality associated with PBX interfaces, like call control, and network-supported features, such as caller ID, CNAM and E911.

Cloud Contact Center

Consolidated Communication’s Cloud Contact Center is an advanced call center management system, offered as a feature enhancement to Unified Communications, Hosted PBX or SIP Trunking service.

Intelligent Virtual Agents

Intelligent Virtual Agents are automated, self-service applications that you can offer to your customers. They offer capabilities that are similar to human service and support agents -- they just never rest or take a vacation -- and they’re substantially more cost effective. 

 


VoIP Resources

 

Read about how this retail business
benefits from UC accross multiple locations.

Download the Complete
Guide to Hosted VoIP.

Hear how this Health Center
leverages UC.