Unified Excellence Award Image

Award Winner - ProConnect

TMC's INTERNET TELEPHONY Magazine Named "ProConnect" the winner of Unified Communications Excellence Award 2020.

Consolidated Communications offers an easy-to use unified communications suite that helps you work the way you want and where you want – making integrated HD audio and video, messaging, screen sharing, file sharing and conferencing available on PCs, browsers, tablets and mobile phones. Benefits include:

  • Reduced operating costs
  • Flexibility & scalability
  • Single-source provider for implementation & support
  • Enhanced messaging & mobility
  • Industry leading spam & virus protection
  • Reduce drain on internal resources
  • Support by certified engineers

Mobilize Your Workforce with ProConnect

Work isn't a place; it's what you do. This requires communication and collaboration tools that empower the remote workforce to stay connected, with uninterrupted access to information from anywhere, on any device. 

Consolidated Communications ProConnect unified communications platform is built for productivity. With user-friendly features delivered from the cloud, you stay connected to the people and content that accelerate your business and build revenue.

Unified Communications Mobilize Workforce

How it Works

Consolidated doesn’t lock you into a “one size fits all” approach. You can adopt the precise capabilities your business needs, whether it’s simple but powerful cloud-based business phone service, or the latest in advanced unified communications and collaboration services. We deliver the mobile-first cloud communications and collaboration solutions required by fast-paced business.

  • Benefit from “persona management” and port multiple phone lines and profiles across a virtually unlimited number of devices.
  • Work more productively with screen sharing, file sharing, instant messaging, presence and other advanced capabilities.
  • Use any mobile handset to make phone calls using your business identity. Move seamlessly from your office phone to your mobile device – even in mid-call. ProConnect mobile applications connect to any networks, so whether you’re at home, in the office, on the road, or roaming internationally, your office features are with you on your mobile phone.

Industry-Leading Platform

Unlike many solutions, ProConnect is built on the reliable, industry-leading  platform which makes it powerful to use and a perfect fit for businesses that value collaboration. The Consolidated Communications team is local and one of the most experienced in the industry with a long-standing track record of innovation, stability, and reliability.

Scale as You Grow; Pay as You Go

Traditional communications applications required a hefty upfront investment. With CCI's unified communications, customers add functionality at the user level when they need it, with an affordable per-user cost structure.

Unified Communications Installation, Training & Support

Consolidated Communications delivers a superior customer experience from design, installation, and training through ongoing support and proactive management. The goal is to get your new communications capabilities working quickly and seamlessly and to ensure that your entire organization is able to make maximum use.

More Benefits of Unified Communications

Unified Communications Benefits

  • Offers an open platform, with the broadest range of unified communications services, which integrates with market-leading business productivity applications.
  • Optimizes the user experience by combining all communication services into a single, intuitive interface, accessible across a variety of devices.
  • Scales to meet the needs of any size business – micro, SMB, mid-market or large enterprise.
  • Improves personal productivity and business efficiency with advanced collaboration and mobility features.


“The Consolidated Communications cloud-based unified communications solution simplifies almost every aspect of our operation. Consolidated Communications owns the technology, the signaling and provides the support, and we get everything we need in a nutshell for one monthly lease price. Best of all, we get flexibility, so the service expands or contracts with our business.” Read more. — Jim Yothers, IT Systems Manager of Rockler

Unified Communications Features

Unified communications improves not only efficiency and productivity, but the communication experience as well, giving companies of any size access to the latest technologies typically reserved for Fortune 500-sized companies. It delivers a robust system that supports phones, voicemail, email, video, instant messaging, mobility, and advanced applications, all without the upfront investment in a premise-based solution.


Business-class calling features
across multiple sites.



Reliable recording, evaluations and reporting.



Customer relationship management applications.



Bringing email, voicemail and faxes into one integrated inbox.



Reliable recording, effective evaluations
and robust reporting.


Enhanced Call Reporting

A more robust level of call reporting and analytics. Learn More button


Unified Communications Resources


Minnesota Company Turns to Consolidated to Protect Their Supply Chain When 90% Employees Move to Working at Home

When COVID-19 demanded that nearly the entire company work remotely, Cerasis' cloud-first strategy meant that they were ready...read more.

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